Please send an e-mail to admin@weare-events.com.  Describe your request as detailed as possible and include as much information as possible (name, order number, product etc.).

You can trust us 100%! We just started out so that’s probably why you didn’t hear about us yet, but that will change soon enough. We take your orders and privacy very seriously so you don’t have to worry.

We provide safe payments via Mollie. We offer creditcard, maestro, Belfius and KBC payment methods.

Check our return and refund policy, here you can find all information about that. In short: our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We attach great importance to ensuring that all our customers receive high quality products. If you have received a faulty item, we are sorry. Please send an email with a photo and description of the damage to admin@weare-official.com. We will deal with your problem as soon as possible and get in touch with you.